How to Order

Are you new to embroidery? Look below at the steps we follow to create your bespoke piece.

Whether you are looking for a subtle monogram, bridal customisation, a family crest or embroidery for your fashion collection the team at Hand & Lock are on hand to make the whole process easy and straightforward.

Whatever embroidery you are interested in it all starts with a simple conversation with our expert designers. We have specialists across all embroidery disciplines who can help you realise your vision on budget and on time. Your dedicated designer will listen to your ideas and present relevant designs and samples. The H&L team can work from a fully annotated design or collaborate closely with you from a brief, an idea or theme.

To help manage your budgets on large scale orders we can offer two production options. Your embroidery can be produced in the UK at our London atelier or alternatively in India at an atelier we have managed since 1926. Above all, whichever location you choose your embroidery will be produced to the highest standards.

Step One

Contact Us

The first step when wanting embroidery from Hand & Lock is to get in touch. You can do this by calling us, completing a contact form or emailing. We will then put you in contact with the correct person from the relevant department.

Step Two

The Design Process

Once you have been put in touch with the relevant department, our in-house team will work with you to bring together a design discussing the techniques and processes we will use to bring this to life. You will be able to select the final design and choose the threads, materials and colours that match your vision.

Step Three

Creating embroidery

Using the approved design, our team of in-house embroiderers will realise the final embroidered design. You will be able to discuss progress with your Hand & Lock contact and see your embroidery come to life. When completed you will be able to visit us at our central London atelier to collect your embroidery.

Step Four

The Finished Embroidery

Your vision brought to life. You can be confident your embroidery has been completed to the highest standards by the most skilled embroiderers. Enjoy your finished embroidery.

Contact Us Today

What ever the project, big or small - it all starts with a conversation

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